Terms of Website

Effective Date: 22 April 2025
Welcome to qualityworkwear.co.uk, the website operated by Quality Workwear Services Limited. By accessing this website or placing an order, you agree to be bound by the following terms and conditions.

1. About Us
This website is operated by:
Quality Workwear Services Limited
Registered in England and Wales
Email: info@qualityworkwear.co.uk
Phone: 01323 440720

2. Use of the Website
By using our site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. You agree not to misuse the website or its services and to provide accurate information when registering or placing orders.

3. Orders and Contract
When you place an order, you will receive an order confirmation email. This does not mean your order has been accepted. A contract between you and Quality Workwear is formed only once your order has been reviewed, processed and dispatched.
We reserve the right to cancel or refuse any order at our discretion.

4. Pricing and Payment
All prices are listed in pounds sterling and exclude VAT where applicable. We take all reasonable care to ensure that pricing is correct, but errors may occur. If we discover an error in pricing, we will contact you before fulfilling the order.
We accept payment by credit/debit card and other secure online methods as listed at checkout.

5. Delivery
We aim to deliver within the timeframes shown at checkout, though delays may occur. Delivery charges are shown before purchase is completed. Risk in the goods passes to you upon delivery.

6. Returns and Cancellations
You have the right to cancel your order within 14 days of receipt unless the goods are customised or made to order. Items must be returned in their original condition for a refund. For more information, please refer to our full Returns Policy [link if available].

7. Custom and Branded Items
Orders for garments that are personalised or branded cannot be cancelled or refunded unless faulty. Please ensure all details are correct before placing your order.

8. Intellectual Property
All content on this site — including logos, text, images and product descriptions — is the property of Quality Workwear or our suppliers. You may not use, reproduce or distribute content without written permission.

9. Limitation of Liability
We will not be liable for any indirect, special or consequential loss arising from the use of this website or products purchased. This does not affect your statutory rights.

10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

11. Changes to These Terms
We reserve the right to update or amend these Terms of Service at any time. Continued use of the website after changes are posted means you accept those changes.

12. Privacy and Data

We are committed to protecting your personal information and handling it responsibly. Full details of how we collect, use and store your data are outlined in our Privacy Policy, which forms part of these Terms.